FAQ
Questions, answered
Everything buyers usually ask before their first order.
About Sanyang
Who is Sanyang Cabinetry?
A kitchen and bathroom cabinet manufacturer with more than 25 years of experience. We make our cabinets in our own factories in China, Vietnam and Thailand, and ship more than 500 containers a month to the United States.
Are you a manufacturer or a trader?
A manufacturer. Board is cut, edged, finished, assembled and packed in our own factories, so we control quality, cost and lead time from raw board to finished cabinet.
Who do you sell to?
Developers, fit-out and joinery contractors, main contractors, interior designers, villa owners and building-material merchants across the UAE.
What else do you make besides kitchens?
Bathroom vanities, fitted wardrobes, internal doors and beds. Handles, appliances and taps come from our partner factories and are packed with each kitchen.
Ordering
Is there a minimum order?
There is no fixed minimum. Order size is agreed for each project, and you can mix collections and finishes across house types, unit types and containers.
How do I get a quotation?
Send drawings, a BOQ or a floor plan by email, WhatsApp or our contact form. Our designers measure and draw where needed, then return an itemised proposal with samples.
Can I get sample doors?
Yes. A full-size sample door (SD) is available in any finish, and a sample door kit (SDK) holds up to six doors plus handle samples for client presentations.
What payment terms do you offer?
Payment terms are very flexible and are structured around your project milestones and cash flow, agreed in writing with each proposal.
How long does an order take?
Lead time depends on the collection, quantity and shipping route, and is confirmed in writing with each quotation. Production is planned around your programme.
Can you supply under our own brand?
Yes. Own-label supply is available for retailers, distributors and merchants, with your brand, door names and codes.
Products
What is the difference between your cabinet collections and signature ranges?
Our seven cabinet collections have five-piece solid-wood doors on a solid-wood face frame (or, for Prism, frameless European construction). Our nine signature ranges are slab, gloss, shaker, oak-effect and designer doors supplied on our 18 mm plywood Frameless carcass.
Are your carcasses plywood or chipboard?
Plywood on every construction: 18 mm on Prestige, Slimline, Flex and Frameless, and 12 mm UV-painted plywood on Contract. Shelves are plywood, except Contract which uses 18 mm MFC.
Do your kitchens have soft-close hinges and drawers?
Yes. Prestige, Slimline, Flex and Frameless construction use six-way adjustable 110° soft-close hinges and soft-close undermount runners. Contract uses standard-close hardware.
What sizes are your cabinets?
Metric modular sizes: base units H720 × D560 (870 on legs), wall units H720, H900 or H360 × D300, tall units H1970 or H2150, in widths from 150 to 1200 mm. Custom sizes are available for projects.
Do you make custom sizes and colours?
Our standard programme covers 300 door and colour options in modular sizes. Custom colours, sizes and details are available for projects; ask us with your drawings.
Do you make handles?
No. Handles are made by our partner factories and packed by Sanyang with each kitchen. Models, finishes and sizes are confirmed with each quotation and are subject to availability.
Quality
What certifications do you have?
We manufacture under an ISO 9001:2015 quality management system, use E1 and CARB Phase 2 compliant boards, offer FSC-certified materials and our framed cabinetry is tested to KCMA performance standards.
Can we inspect the goods before shipping?
Yes. Every order is inspected before packing, and independent pre-shipment inspection by your nominated agent is welcome.
What warranty do you give?
Every Sanyang cabinet carries a 10-year warranty against defects in materials and workmanship. Full terms are confirmed in writing with each order.
Will the kitchens cope with UAE heat and humidity?
Yes. Plywood carcasses are more stable than chipboard in humidity, and thermofoil, acrylic and melamine fronts do not move or crack like solid timber panels. We advise on the right specification for each room.
Shipping
How are kitchens packed?
Each cabinet ships flat-packed in its own export carton with corner protection, labelled with the order code, finish and your plot or room reference. Handles, legs and fixings are packed with each kitchen.
How many kitchens fit in a container?
As a guide, about 35 flat-packed kitchens fit in a 20ft container and about 80 in a 40ft high-cube, based on about 14 cartons per kitchen. We plan every load and confirm the count with your quotation.
Which delivery terms do you offer?
EXW, FOB, CIF or DDP. With DDP we deliver to your UAE warehouse or site with import duty and clearance included.
Do you install the kitchens?
We design, manufacture and deliver to site. Installation is carried out by your contractor or our partner installers; ask us for details.
Design
Do you offer a design service?
Yes. Our in-house designers measure the site, draw layouts, produce 3D visuals and shop drawings, and prepare material submittals.
Start a project
Let's design your next project
Send drawings, a BOQ or just an idea. Our in-house designers measure, draw and specify, and you approve samples before anything is made.